Announcement: Clarification on the regulation of Dental Products

The Medical Device Authority (MDA) wishes to clarify that dental products, including but not limited to crowns and aligners, are medical devices that fall under the regulatory requirements of the Medical Device Act 2012 [Act 737].

Accordingly, all local companies including laboratories involved in the manufacturing of such dental products must ensure that these devices are registered with the Authority to comply with Act 737.

In cases where the dental products meet the criteria for custom-made medical devices, manufacturers may submit an exemption application directly to the Authority. This exemption is applicable only when the specific requirements of a custom-made device are fulfilled.

This announcement serves to reinforce the importance of regulatory compliance and to support the safe and effective use of dental products in Malaysia.

Date of published: 11-Nov-2024

 

Custom Made Medical Device

custom_madeeee_1

 

 

Legal/Guidance Documents/Announcement:

  1.  Medical Device (Exemption) Order 2024
  2.  MDA/GD/0064 – Custom-Made Medical Device Exemption Application
  3.  Previous Announcement

 

How to Submit Application :

  1. Application form : Medcast
  2. How to create Medcast Account : Medcast – Notification Creation
  3. Administrative Fee : RM 300
  4. Application Process flow :  Flowchart

Reference Documents:

  1. Essential Requirement: Medcast form
  2. Template for statement of custom-made medical device: Annex B
  3. Decision tree to classify custom-made medical device : Annex C
  4. Healthcare’s Written Prescription : HCP Template

Contact Information:

  • General Email: [ sa.cm@mda.gov.my ]
  • Admin : Mohamad Aznil  | ☎ +603-82300 0247

Officers in Charge :

  • Pn. Nur Maizura Bt Zarmani | ☎ +603-8230 0339 

Importance Notice :

  1. Please be informed that under the Medical Device (Exemption) Order 2024, custom-made medical devices are exempted from medical device registration. However, the exemption from establishment licensing only applies to a person who imports or exports the exempted medical device.
  2. All manufacturers of custom-made medical devices are required to be certified to ISO 13485.

 

 

 

Updated : 28 August 2026

 

 

 

 

 

 

 

___________________________________________________________________________________________________________________________________________________________________________________________________________

 (UNDER MAINTENANCE) 

Legal/Guidance Documents/Announcement:

 A. Medical Device (Exemption) Order 2024

B. MDA/GD/0064-Custom-Mad Medical Device Exemption Application

C. Previous Announcement

2. Does not fall into the category of mass-produced medical devices that require adaptation for specific professional user requirements.

 

** Medcast form requirement: - Crucial to adhere (click here) -

 

How to apply?

A. Notification form : Medcast

B.  How to create Medcast Account : Medcast – Notification Creation

C. Administrative Charge : RM 300

D. Guidance Documents : NOTIFICATION OF CUSTOM-MADE (MDA/GD/0064)

E. Any inquiries, please email to  sa.cm@mda.gov.my 

F. Contact No. relevant Officer:

  1. Puan Nur Maizura Bt Zarmani +603-8230 0339
  2. En. Mohamad Aznil bin Ahmad Azmi (Printing Officer) +603-8230 0247

 

Process flow:

 Workflow_CM_version_2.jpeg

  Importance Notice :

  1. Kindly note that commencing 1 December 2023, all submissions for Custom Made Medical Device Notifications are required to be made through the MeDC@St 2.0 online platform. The application processing period is 14 working days upon receipt of a complete application. 
  1. The Custom-Made Notification System is activated using earlier version of Medcast 2.0. Users may face system bugs, but rest assured, it won't impact your application's submission. Applicants are advised to refer the Medcast Form Requirement to prevent any potential issues. If you encounter unresolved issues, please reach out to the MDA officer for assistance.

 

Updated: 8th October 2025